Pi Health

FAQ

Questions, answered plainly.

The things doctors actually ask us. Answered honestly, without the sales pitch.

Is it really free?

Yes. The single-user apps are free forever. No trial period, no credit card, no account. Download one, use it, and if it isn't for you, delete it.

What's the catch?

There's no catch, but there is a sponsor. Pharmaceutical companies sponsor the apps. Their logo appears on the splash screen and as a small badge on your dashboard. That's it. No pop-ups, no data sharing, no drug recommendations, no influence on your prescriptions.

Does my patient data leave my device?

No. The apps are local-first. Your patient records are stored on your own phone or computer, not on our servers. We never see them.

Do I need an account or internet?

Neither. There's no sign-up, and the apps are built to work offline. Open the app and start. An internet connection is optional, not required.

Will it work on my phone or old computer?

Almost certainly. The apps are small and offline-first. Android 8 or newer, and Windows, macOS or Linux from the last several years will run them comfortably.

What about the pharma logo? Will it push drugs?

No. The sponsorship is logo branding only. There is no drug promotion, no incentives, and nothing that influences what you prescribe. It's fully UCPMP compliant. A quiet logo, like the one on a clinic wall clock, on something you actually use.

What do clinics and hospitals pay?

The single-user apps stay free. Locus (for clinics) and Maxima (for hospitals) are multi-user and paid, with clear line-item pricing. Fixed licence, hosting at cost, AI at cost plus a small fee. Every charge is visible, or you can self-host.

Can I export my data?

Yes. Your data is yours. You can export it whenever you like. There's no lock-in and no penalty for leaving.

Is there support?

Yes. Reach out any time and we'll help. For clinics and hospitals on a paid plan, support is part of the relationship.

Still wondering?

Ask us anything.

If something here didn't answer your question, get in touch. A real person will reply. No script, no sales call.